What is GDPR?
It is a European Union (EU) law that came into effect on 25th May 2018. GDPR governs the way in which we can use, process, and store personal data (information about an identifiable, living person).
What is PECR?
It is a set of regulations that govern the use of electronic communications, including email, SMS, and other digital communications. The regulations require organizations to obtain consent from individuals before sending them marketing communications.
1. Information we collect
We may collect personal data about you including, but not limited to:
- Name, address, and contact information (including email address and telephone number)
- Job title and professional information
- Demographic information, such as age, gender, and location
- Marketing and communication preferences
- Information related to your use of our website, such as IP address, browsing history, and device information
2. How we use your information
We may use your personal data for the following purposes:
- To respond to your inquiries and provide you with information about our products and services, and manage our relationship with you
- To comply with legal obligations and regulatory requirements
- To improve and personalize your experience and offer you relevant content
- To send you marketing communications about our products and services, but only if you have given us your consent to do so
- To analyze how our website and electronic communications are being used and to generate insights about user behavior
3. How do we obtain consent
We will only send you marketing communications if you have given us your explicit consent to do so. We may obtain consent through various means, including:
- Opt-in forms on our website
- Tick boxes on paper forms or at events
- Verbal consent during a phone conversation or in person
- Consent through a third-party provider, such as a partner or affiliate
You have the right to withdraw your consent at any time. You can do so by clicking the “unsubscribe” link in any marketing email we send you, or by contacting us using the details below.
4. How we share your information
We may share your personal data with third parties, including:
- Advertising partners and marketing services
- Business partners who offer complementary products or services
- Law enforcement agencies or regulatory bodies where required by law or to protect our rights or those of third parties
5. How long do we keep your information
We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete your information when it is no longer needed.
6. How we protect your information
We take appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including:
- Access controls and restricted user permissions
- Encryption of sensitive data
- Regular backups and disaster recovery plans
7. Your rights
Under the GDPR and PECR, you have certain rights in relation to your personal data, including:
- The right to access your personal data and obtain a copy of it
- The right to rectify inaccurate or incomplete personal data
- The right to erasure of your personal data under certain circumstances
- The right to restrict processing of your personal data
- The right to object to processing of your personal data
- The right to data portability
- The right to withdraw your consent at any time, where we rely on your consent to process your personal data
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org.
9. Security of Personal Information
The security of your Personal Information is important to us. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
10. Changes to this policy
11. Contact us
If you have any questions or concerns about this policy or our use of your personal information, please contact us using the following details:
Braxted Park Road, Tiptree
Essex, CO5 0QB
Tel: +44 77 2134 5356
Last updated: 1st March 2023